Daniel Johnson from Qolsys/DSC sends out a monthly tech tip. We are keeping an archive here so you can access them anytime.
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When discussing camera systems with integrators, we commonly hear the question (usually from the end user), how far can that camera see? The answer is more complex than a specific distance as there is a difference between seeing something in the distance and being able to tell who the person is. DOR...
As an integrator you understand the gap between "customer said yes to a meeting" and "customer signed a proposal". The new Alarm.com AI Proposal Builder will dramatically boost your efficiency to produce more sales.
The idea is simple: enter your customer's security needs, select the products you'r...
Using the PowerG Rollback Prefix: Unlock Compatibility with Older DSC Panels
DSC has recently updated many of their popular PowerG and PowerG+ sensors, but what happens when a customer's existing panel predates native support for the latest generation of devices? Rather th...
If you have used or are planning on using the FireFighter from Universal Electronics (other brands: Interlogix, EcoLink) and the Qolsys IQ Panel, we want you to have this tech bulletin with instructions on how to program these with panels on more recent firmware. If you have had any issues programm...
Legrand has released their 2025 ON-Q Structured Wiring & Connectivity Guide, and it's worth a few minutes of your time — especially if you're regularly doing residential or light commercial structured cabling work.
Home Automation Inc. (HAI) panels were bought by Leviton and subsequently discountinued many years ago. Some of these panels are still installed and working just fine but are harder and harder to keep keep running. In case you find yourself needing to work on one of these panels, or want to provid...
Update: They are in stock now!
DSC has been talking about PowerG+ devices for a little while, and now they are starting to ship and will soon all be on the shelf, ready to buy. What makes them different than the regular PowerG? They have a new look, when used with the IQ Panel 4 they can give yo...
The new IQ firmware (4.6.1) has now been released, both via Patch Tag and via OTA Alarm.com updates. See the Technical Service Bulletin with the details.
Many of you have questions about how the recently announced tariffs are going to affect your business. As companies work through the specifics and make announcements, we will summarize them here for you. Keep checking back as we will keep this page updated as we get more information.
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