TruVision

TruVision NVR 22 Recorder Firmware Update

An Interlogix firmware update is now available for any NVR 22 recorder within the series (ie. 22, 22S, 22P). Interlogix recommends that dealers with end-users that have NVR 22 recorders installed running firmware (v2.3a) be proactive in installing firmware (v2.3b) to resolve this issue. This is in an update addressing the NVR 22 Series recorder

Updated – Mac Safari Plug-in for TruVision Recorders

Update 12/5/18: Interlogix has just released a Web Browser Technical Note that addresses the lack of ActiveX support in many current browsers, including Safari for MAC.  Here is a link to the note: TruVison Products Web Browser Access Technical Note-EN.  The bottom line is that for PCs the best option is to use TruVision Navigator software.  If you

Interlogix Password Reset How-to

Forgot your Interlogix TruVision password?  Here’s how to reset it: With Interlogix moving to an activation process rather than having default user names and passwords, the cameras and recorders have become much more protected against various cyber-security threats.  While that is good news, the bad news is that sometimes we just can’t remember the passwords

Interlogix TruVision DDNS Updates

Interlogix TruVision DDNS Updates As many of you know, Interlogix has been experiencing problems with their ezDDNS service since they updated the server last week.  So that you can stay up to date, we will be updating this post as we receive updates.  If you are a Group One customer experiencing connectivity issues and would

New Interlogix TruVision Activation Procedure

Interlogix is continually looking to strengthen the cyber security in their TruVision cameras and recorders.  Part of this effort has led them to require activation of their new products rather using the traditional default user name and password.  By eliminating the default user name and password completely, hackers are not able to use these in

Exporting Video Using TruVision Navigator 7.0

TruVision Navigator 7.0 Screen Shot

Exporting Video Once the typical video system is installed, most end users immediately login to their systems remotely to watch live video and see what is going on during random times at their home or business.  They are not thinking about needing to export video clips when they have an incident.  Inevitably, you will get this question from your customer