Product News

TruVision NVR 22 Recorder Firmware Update

An Interlogix firmware update is now available for any NVR 22 recorder within the series (ie. 22, 22S, 22P). Interlogix recommends that dealers with end-users that have NVR 22 recorders installed running firmware (v2.3a) be proactive in installing firmware (v2.3b) to resolve this issue. This is in an update addressing the NVR 22 Series recorder

Tariff Pricing Updates

With trade policy changes occurring, multiple manufacturers are implementing price increases due to tariffs on imported materials and products. Please refer to this blog post for ongoing price changes. Recent manufacturer price increases: Klein Tools – August 21st – Select Items Structured Cable Products – August 27th – Audio and Category Wire Ethereal – September

Updated – Mac Safari Plug-in for TruVision Recorders

Update 12/5/18: Interlogix has just released a Web Browser Technical Note that addresses the lack of ActiveX support in many current browsers, including Safari for MAC.  Here is a link to the note: TruVison Products Web Browser Access Technical Note-EN.  The bottom line is that for PCs the best option is to use TruVision Navigator software.  If you

Interlogix TruVision DDNS Updates

Interlogix TruVision DDNS Updates As many of you know, Interlogix has been experiencing problems with their ezDDNS service since they updated the server last week.  So that you can stay up to date, we will be updating this post as we receive updates.  If you are a Group One customer experiencing connectivity issues and would

Interlogix SDX-135Z : Technical Note

TECHNICAL NOTE:  Learning SDX-135Z smoke/freeze sensors on Interlogix panels The SDX-135Z smoke/freeze sensors transmit multiple tamper signals when removed from the base; this will have different results depending on the panel these are being learned into.The SDX-135Z smoke/freeze sensors send the smoke/heat sensor information first, followed by the freeze sensor information. Recommended process for learning

Napco StarLink – Bounty Program!

$100 Service Bounty Program Each StarLink (fire, connect & burg) qualifies for this program. Register the unit, note the competitors cellular radio replaced, phone line replaced or simply select the box for new installation. Dealers must redeem offer within 30 days of activation or replacement. To register for an account on the StarLink website, click